Profarmer
WEBSITE PRIVACY POLICY
At Profarmer, your privacy is important to us. We are committed to protecting your personal data in accordance with the Data Protection Act [Chapter 11:12] of Zimbabwe. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website, products, and services.
Information We Collect
When you interact with our website or services, we may collect the following information:
- Personal Information: such as your name, email address, phone number, and physical address when you complete forms, subscribe to newsletters, or make inquiries.
- Transaction Information: if you purchase products or services through our platforms, we collect payment and billing details (processed securely through third-party providers).
- Technical Information: including your IP address, browser type, operating system, device details, and browsing activity on our site.
- Cookies & Tracking: to enhance your browsing experience and analyze website performance.
How We Use Your Information
We use your information for the following purposes:
- To provide and improve our products and services.
- To process orders, payments, and customer support requests.
- To communicate with you regarding promotions, updates, and company news.
- To monitor website usage and improve security.
- To comply with legal and regulatory obligations.
Data Sharing and Cross-Border Transfers
We do not sell or rent your personal information. Data may be shared with trusted third parties such as payment processors, IT service providers, or delivery partners, under strict confidentiality agreements.
Where data is transferred outside Zimbabwe, we ensure that it is only sent to countries with adequate data protection standards or under agreements that comply with the Data Protection Act [Chapter 11:12] of Zimbabwe..
Data Security & Data Retention
In compliance with the Act, we implement appropriate technical and organizational measures to safeguard personal data against accidental loss, unauthorized access, alteration, or disclosure.
We will retain personal data only for as long as is necessary to fulfill the purposes stated, or as required by law. Once retention is no longer necessary, data will be securely deleted or anonymized.
Data Subject Rights
Under the Data Protection Act of Zimbabwe, you have the right to:
- Access your personal information held by us.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal or contractual obligations.
- Withdraw consent for processing at any time.
- Object to processing for direct marketing.
- Request portability of your data where applicable.
Cookies and Tracking
We use cookies and similar technologies to improve website performance and user experience. You may manage or disable cookies through your browser settings.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in law or our practices. Updates will be posted on this page with a revised “Last Updated” date.
You also have the right to lodge a complaint with the Data Protection Authority of Zimbabwe if you believe your data rights have been infringed.